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Terms and Conditions

These terms and conditions govern your use of our website. Please read these terms in full before you use this website. If you do not accept these terms and conditions, please do not use this website. Your continued use of this website confirms your acceptance of these terms.

Website access

1.1 It is not necessary to register with us in order to use most parts of this website. However, particular areas of this website will only be accessible only if you have registered.

Use of website

1.2 This website may be used for your own private purposes and in accordance with these terms and conditions.

1.3 You may print and download material from this website provided that you do not modify or reproduce any content without our prior written consent.

Website uptime

1.4 All reasonable measures are taken by us to ensure that this website is operational all day, every day. However, occasionally technical issues may result in some downtime and accordingly we will not be liable if this website is unavailable at any time.

1.5 Where possible we always try to give advance warning of maintenance issues that may result in website down time but we shall not be obliged to provide such notice.

Shipping

1.16 Your order will be processed and delivered without undue delay, no later than 3 working days after your order has been placed.

1.17 Please allow 5-7 working days for delivery following the confirmation of your order.

Cancellations, returns and refunds

1.18 All customers have the right to cancel their order before it has been dispatched. If you have not received a dispatch email you can cancel your order by emailing us or contacting us through our social media handles.

1.19 We do not offer refunds on makeup, skincare products due to hygiene reasons.

1.20 We aim to pack your products with love and care to make sure they reach you in an immaculate condition however if you item has arrived damaged or broken in any form we will issue a replacement. Simply email us with pictures upon receiving your item or contact us via Instagram or Facebook.